At Bapee Shop, we are committed to delivering your order swiftly, safely, and free of charge. This policy outlines everything you need to know about how we process and ship your purchases.
Order Processing Time
All orders are processed within 1 to 2 business days (Monday through Friday, excluding federal holidays) after order confirmation and payment verification. You will receive a confirmation email once your order has been placed, and a second notification with tracking details as soon as your package is ready to leave our facility.
During periods of high order volume or promotional events, processing may extend to the upper limit of this window. We appreciate your patience.
Shipping Destinations
We currently ship exclusively within the United States, including all 48 states, Washington D.C., and APO/FPO/DPO military addresses. We do not offer international shipping at this time.
Shipping Methods & Carriers
To ensure reliable and trackable delivery, we partner with multiple trusted national carriers. The specific carrier for your package is selected based on package size, weight, and destination for optimal efficiency. Our shipping partners include, but are not limited to:
- United States Postal Service (USPS)
- FedEx
- UPS
The carrier assigned to your order will be clearly indicated in your shipping confirmation email along with a tracking number.
Transit Time
After processing, estimated delivery time is 3 to 5 business days for standard shipping. Please note that this is an estimate; actual delivery may vary due to weather conditions, carrier operational delays, or peak holiday seasons. We cannot guarantee an exact delivery date, but we will do our best to keep you informed of any significant delays.
Shipping Costs
We are pleased to offer free standard shipping on all orders delivered within the United States. There are no minimum purchase requirements, no hidden surcharges, and no additional handling fees.
Order Tracking
Once your order has shipped, you will receive an email containing a direct tracking link. You can also track the status of your shipment at any time by logging into your account on our website. Please allow up to 24 hours for the tracking number to become active in the carrier’s system.
Lost, Stolen, or Delayed Packages
Bapee Shop is responsible for your order until it is marked as “Delivered” by the carrier. If your package is lost in transit or arrives significantly outside the estimated window, please contact us immediately at info@bapaeeshop.it.com, and we will initiate an investigation with the carrier. If the package is confirmed lost, we will offer a full refund or a reshipment at no cost to you.
If a package is marked as “Delivered” but you have not received it, please check with neighbors or your local post office, as packages are sometimes left in safe locations. We are not responsible for packages stolen after confirmed delivery; however, we will assist you in filing a claim with the carrier to the best of our ability.
Address Accuracy
It is your responsibility to ensure that the shipping address entered at checkout is complete and accurate. We are not liable for orders delivered to incorrectly provided addresses. If you notice an error, please contact us as soon as possible. If the order has not yet been dispatched, we will update the address. Orders returned to us due to an invalid address may be reshipped at the customer’s expense.